Step 1. Have the C.I.U (token meter) connected to a wall socket and switched on. Step 2. Press 59698686 followed by meter number then press Ok.
What happens when prepaid meter is blocked?
This means that the municipality has placed a block on your meter, stopping you from making a prepaid electricity purchases. This means that you would have to contact the municipality directly to sort this out as a token can only be issued once this has been resolved.
How do I reset my prepaid electricity meter?
Press the I key followed by 008. The consumption and number of days are displayed on the meter. The day and consumption counters will be reset by pressing the i key twice.
Why is my meter not accepting token?
Reasons Why Prepaid Meter Is Rejecting Tokens
When your meter number is wrong, it becomes impossible to load tokens on the meter. According to Abuja Electricity Distribution Company (AEDC), the inability for a meter to accept tokens may be due to wrong meter number when vending.
Why is my meter rejecting my token?
WHY DOES MY METER REJECT TOKENS? This may result from using the wrong meter number when vending, a faulty meter or change in tariff index. The customer is required to visit any of our nearest customer care units or contact us through our contact channels(helplines, social media & live chat) for immediate assistance.
Why is my electric meter blocked?
It happens occasionally that a pre-paid electricity meter is “Blocked by Credit Control” due to arrears Rates & Water Account or the Account Payment was made after the due date.
What is tamper code?
A tamper reset token is a code that configures your meter by clearing it from a tamper mode and restoring it to its default state. This reset token is a 20 digit code. You can get your tamper rest code by visiting the nearest distribution company or contacting them online.
What does it mean when the meter box says Loc out?
Lock Out Error? A meter gets Locked Out after several unsuccessful attempts to load a token. This can be due to inputting the wrong PIN or network issues. It takes 24hours for this error to clear before another token can be inputted.
What happens when prepaid electricity runs out?
When meter balance reaches zero, the meter switches off the electricity that powers your house. Indeed, the prepaid electricity meter has a relay (an automatic switch) which disconnects the power when there is no units left. When you top up, the meter balance increases and the relays lets electricity flows again.
How can I unblock my electricity meter Ekurhuleni?
The City of Ekurhuleni appeals to residents whose pre-paid electricity meters have been blocked despite having paid for their electricity to send through proof of payment.
How do I fix Error 13 on a prepaid meter?
EEEEE 13 – CRC error: The token’s CRC does not match the calculated CRC.
BUT, some people will want to stop the beeping more immediately- below are some suggestions:
Hexing – Press 812 followed by hash (#), or press 812 then ‘Enter’ key.Nirav Star Instrument – Press 1037 then hit ‘Enter’ button 3 times.
How do I activate my prepaid electricity meter?
To register a prepaid meter, call 0860037566 with the ID number of the person in whose name the meter is to be registered, the pole number of the pole feeding their home and if possible, the meter number of an immediate neighbour whose meter is registered on the system.
How do you activate a meter?
KPLC meters activation can be done from the comfort of your home through purchasing tokens via M-PESA and AirtelMoney.
Enter KPLC prepaid business number 888880 or 88888.Enter your 11 digit meter number.Enter amount between 250 and 35,000.Enter your M-Pesa pin.
What happens when prepaid meter is not accepting token?
You haven’t activated your meter account
Without this activation, you won’t be able to successfully load any token into your meter. So, to activate your meter, simply request for an activation code from your distribution company. Once you get this code, load it in the format given to you before loading your token.
How do I know if my prepaid meter is activated?
How do I know my meter has been activated? Log on to IE portal https://www.ikejaelectric.com/keychange/. Input your meter number and click the submit button. Activation token will be displayed instantly.
What is key change token in prepaid meter?
The Key Change token (KCT) is a group of 2 sets of numbers (usually 20 each) that are loaded into a prepaid meter when it is not accepting electricity tokens. Most times, new electric prepaid meters will require the KCT to change the meter configuration: Tariff Index, Supply Group Code and Key Revision Number.