Use ‘Search’ or scroll to the beneficiary whose CashSend you want to cancel. Click or tap the ‘History’ icon next to the beneficiary’s name to see a list of past CashSends to this beneficiary. Click or tap the ‘More’ button next to the CashSend you’re looking for. Choose ‘Remove CashSend’.
Can you reverse a Capitec money transfer?
Capitec Bank provides an option for customers to dispute a money transfer or demand a reversal, only if the action was performed without their knowledge or permission.
What happens if Capitec cash send is not withdrawn?
If the cash is not collected, the amount will be paid back into your account after 30 days. If you don’t want to wait, you can collect the cash yourself. You may also request the reversal by calling our Client Care team on 0860102043.
Is cash Send reversal?
A Cash Send transaction cannot be reversed using the mobile application.
How do I get my Capitec cash Send reference number?
The reference number
The reference number for the cash sent will be SMSed to your registered cellphone number.Send the SMS to the recipient, who needs the reference number to collect the cash.Remember to send the secret code in a separate message, as it will not appear in the SMS.
How long does a cash Send last?
How long is the CashSend Withdrawal Number valid for? The CashSend Withdrawal number must be used within 30 days from date of purchase, after which it will expire.
Can you cancel a bank transfer once sent?
Once a bank transfer has been included on a bank reconciliation, for either bank account, you can’t delete or edit it. To remove the values from your bank accounts, you simply enter the transfer in reverse. This posts an entry that cancels out the original transfer.
How do I reverse an online payment with Capitec?
How to dispute a debit order
Choose Transact.Choose Debit Orders.Enter your secret Remote PIN to sign in.Choose a debit order from the history menu.Choose a reason for the dispute.Accept the agreement.
Can I collect Capitec cash Send at ATM?
You can collect the money by visiting any Capitec ATM. Alternatively, you can collect the money from one of the following stores near you; Shoprite, Pick n Pay, Checkers, Makro, Usave, Game, and Builders.
Can I collect Capitec cash Send at Spar?
Can you withdraw Capitec Cash Send at Spar? You can visit Shoprite, Checkers, Usave, Game, Makro, Pick n Pay or Builders store near you to withdraw Cash Send near you. Pep Stores, Boxer and selected Spar stores, are also participating retailers where you can collect Capitec Cash Send.
How do I renew my Capitec cash send PIN?
How to set up a new PIN on our app
Choose Update Remote PIN and enter your current PIN.Enter a new Remote PIN of up to 6 digits and confirm it.
How long does it take to send money from Capitec to Capitec?
Transfers between banks can take up to 2 – 3 working days to reflect. For faster transfer results in future, you can use immediate transfer via Capitec, at an additional fee of R7.
Can I reverse an online payment?
Transactions can be reversed by authorization reversal, by refund, or by chargeback. Meanwhile, merchants can only counteract a reversal through deflection or representment.
How long does a Capitec transfer take?
You can visit a branch and ask our service consultants to do the electronic funds transfer from your account to the beneficiary’s bank account for you. The money will usually be available after 2 working days.
Does Capitec have a WhatsApp number?
7.1 Before using WhatsApp Messenger to access any financial or banking services, you have to add Capitec’s WhatsApp Messenger number, 067 418 9565, to your contacts. It is your responsibility to check that there is a green tick next to our profile each time before you send us a WhatsApp Message.