How do I unblock my NSFAS account? Check it out | how to unlock nsfas account login

To unblock your NSFAS Wallet: Send an email to Please provide the following information in your email: For Any other NSFAS Wallet questions: Send an email to

Why is my NSFAS profile locked?

Your NSFAS User Profile is locked because you entered the wrong username or password three times. When you type in the wrong password or username three (3) consecutive times because you want to log into your NSFAS User Profile account and access the information in it, your account will be blocked.

How do I reset my NSFAS account?

Log on to your myNSFAS account by going to, click myNSFAS, log into your account and click NSFAS Chat to chat to one of our friendly consultants. To assist you with resetting your NSFAS Wallet account, you will be requested to provide your ID number as well as your cellphone number and email address.

How do I unlock my wallet?

Fully Unlock
Open the wallet.In the upper-right corner of the wallet you will see a set of icons.The blue padlock icon on the right can be used to change the locked state.Click on the icon.Select Unlock Wallet.A window will appear asking for passphrase.Enter your passphrase, select OK.

How do I chat with NSFAS?

Log into the NSFAS website at and click on myNSFAS, OR. Go directly to the self-service portal for myNSFAS. Enter your email address and password to sign in to your account. Click on NSFAS Chat.

How long does it take to unlock NSFAS account?

NB: The password you put should be unique, don’t use the old password or Enter New@2028 as a password; Your account will be unlocked immediately. If you are still having problems unlocking your NSFAS account, you can contact nsfas on

What happens when NSFAS account is locked?

Did you know that if your myNSFAS portal account is locked, you need to reset your myNSFAS login details by clicking on the ‘Forgot your password’ link and following the steps provided?

What happens if your NSFAS account is blocked?

Your NSFAS Wallet account will be BLOCKED if NSFAS has picked up unusual activity on your myNSFAS account and your NSFAS Wallet account. This could be changing of your cellphone number and requesting to reset your NSFAS Wallet password at the same time.

How do I change my email address on myNSFAS?

How to change MynSFAS Account email.
Go to on MyNSFAS Account and login with your username and password.Click on My Personal Details tab.Enter your new email address.Click on Update Your Details.You have successfully changed your Mynsfas account email address.

What does it mean for a wallet to be locked?

Locking the wallet will not affect incoming transactions. This auto-lock protects against unauthorized access to your wallet when the wallet is open and in use. It’s an increased security measure, but it does not replace the need for protecting your computer from malicious attacks.

What is an unlocked wallet?

You basically lock a wallet to keep it safe from intruders. Locking it will prevent an unauthorised person to send coins from your wallet to his own. Unlocking the wallet will, in other hand, allow you to send coins.

Is NSFAS call Centre open?

NSFAS Contact Centre is opened Monday to Friday 08:30 to 17:00: Email:

How do I reset my NSFAS portal password?

How To Reset Your myNSFAS Portal Password
Go to myNSFAS account.Click ‘forgot password’Type in your ID number.Choose one of the following options: Choose the relevant option.Click ‘submit’A One Time Pin (OTP) will be sent to you via SMS and email to the cellphone number and email you provided.

How do I email NSFAS?

Call the NSFAS Call Centre on 021 763 3200, email or SMS 32261 with your name, contact number, email address and postal address.