How to do a SIM Swap for a mobile SIM card
Go to ClientZone.Select the ‘Mobile’ tab.Select the mobile number that you want to do the SIM Swap on the right-hand side.Click the ‘SIM Swap’ button below.Select ‘Get a New SIM Card’.Complete the SIM Card details.
How do you do a SIM swap online?
Log into ClientZone. Click on Mobile to open the Afrihost Mobile panel. Select the cellphone number that you want to do the SIM Swap on and click on the SIM Swap button. Complete the form by filling in your personal details, selecting the correct SIM Card size and delivery method.
What is required when doing SIM swap?
More information on SIM replacement/Swap and SIM Upgrade
You will be required to purchase a new SIM Card, where the phone number of the old SIM Card would be transferred.You are also required to complete The SIM REPLACEMENT (Welcome Back) FORM and provide all the necessary information needed.
How do I get my old MTN number back?
To request for a welcome back or SIM swap at our office. Finally, visit the nearest MTN office with the filled form and submit for your welcome back request to be processed for you. The welcome back fee is N400 (any additional fee requested must be credited to your line as airtime).
How do you SIM swap via SMS?
SMS ‘Swap’ to 44770 from your old SIM. You will receive a One Time Pin (OTP) via SMS which is valid for 15 minutes. Please save or write it down. Insert the new SIM Card into your device.
How long does it take for a SIM swap to activate MTN?
An MTN SIM swap can take up to 4 hours to complete in busy periods, however it’s usually much quicker to do a SIM Swap for MTN.
How do I change my SIM card but keep the same number?
How to keep your number when moving networks
Step 1: Make sure you’re free to switch without early termination charges.Step 2: Sign up for a new SIM or phone. Step 3: Contact your network and ask for a PAC code. Step 4: Give your PAC code to your new network. Step 5: Make the switch.
How can I register my MTN SIM by myself?
SIM Registration Steps
Go to the nearest MTN outlet.Fill a form and present your NIN/NIN Slip to register.Recharge and start calling.
How long does a SIM swap take?
A SIM swap lets you move your number to a replacement SIM if your old SIM is lost, stolen or damaged, or if you need a different size SIM for your new device. A SIM swap can take up to 24 hours to complete in busy periods, however it’s usually much quicker.
Can I recover my MTN SIM without SIM?
Requirements for retrieving MTN SIM:
To retrieve your stolen, lost or damaged MTN SIM, you must be able to provide the following information and / or documents: Provide the pack of your lost SIM. Alternatively, present a sworn affidavit attesting to ownership and loss (that’s if you can’t find your SIM pack).
How can I recover my lost SIM number?
All you need is to file a FIR in your nearest police station mentioning SIM has been lost. Then within a week your lost number will be deactivated. Then you can again apply for the same number from nearest retailer.
Can I retrieve my SIM without SIM Pack?
Your lost SIM card can easily be retrieved using a back-Up or Welcome Back SIM card. But in case your SIM card was blocked due to illegal activities on your number, you can only retrieve the number through SIM swap.